Testimonials

Our goal is to provide our client families with memorable remembrance experiences. Celebrations of their loved one's life, and the time they shared. We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Distinctive Life Cremation and Funeral Services is an amazing organization! The entire staff was extremely professional and very caring in helping me navigate the loss of my spouse. They did all that they could to assure that the process was seamless, while showing compassion throughout. They even checked on me days after the fact - I could not have asked for anything more. I am eternally grateful- thank you!!

5 stars
Sylvia Kirk June 26, 2025

I’m incredibly grateful to the manager- Donald and the entire team at the funeral home. During one of the most emotionally overwhelming times in my life, their support meant everything. Donald’s calm presence, steady guidance, and quiet strength helped me stay grounded when I was carrying a lot. The entire process—from planning to the day of the service—was handled with professionalism, attention to detail, and genuine care. The space was clean, organized, and respectfully prepared. I also really appreciated the reception room—it was the perfect place for us to display artwork and meaningful items that represented my friend’s life. That brought huge comfort to her family and friends, and made the service even more personal and healing. Thank you for helping us honor our loved one with such dignity and compassion.

5 stars
Rita Zhang June 02, 2025

The Distinctive life team are super folks. From my first conversation with Logan, I was warmed by her concern for my loss. Their care and professionalism made the burden of making decisions for the care of my wife much easier. Dealing with the loss of a family member, or in my case, a spouse, is always full of difficulties and sometimes emotional decisions. The care both leading up to our celebration, and beyond has been nothing short exemplary. My heartfelt gratitude to Logan, Lily, and Sarah for their conscientious, respectful care is huge. I would entrust my loved one to their care without hesitation.

5 stars
Mike Pilgrim May 20, 2025

They were absolutely amazing in my time of need.

5 stars
Frank Marculini April 24, 2025

These kind people were compassionate, accommodating, efficient, and so respectful. It was such a sad time for me and Donald was very thoughtful. I appreciated it so much.

5 stars
Donna Davidson April 23, 2025
5 stars
Pam Langhofer April 01, 2025

Planning a funeral while grieving for a loved one is an extraordinarily challenging task. The team at Distinctive Life provided exemplary service to Jim and me during this trying time. Logan Roberts and Cristela “Crissy” Edwards demonstrated exceptional compassion and attention to detail, truly honoring my brother Tom. Crissy was instrumental in helping us plan and execute the necessary steps for Tom's cremation. She displayed the utmost professionalism and care during our time of mourning, ensuring that Tom was treated with respect and dignity. Her meticulous approach and thoughtful gestures, like arranging a personalized tribute and coordinating with the crematorium, made a significant difference. Distinctive Life's commitment to excellence and compassion in funeral planning is evident through the heartfelt work of Logan Roberts and Cristela Edwards. We are profoundly grateful for their dedication in making Tom's farewell a meaningful and dignified experience.

5 stars
Bob Tower March 25, 2025

Highly recommend Distinctive Life for funeral and cremation services! Very kind and professional and dramatically less expensive than other places we have used in the past.

5 stars
Catherine Christopherson March 21, 2025

After several years of prepaying for our mom’s cremation we couldn’t find our paperwork. My mom was unexpectedly in hospice care and we were in a panic. As soon as Eric and the staff took our call they immediately found our records, assured us everything was taken care of and made sure to give compassionate support during and after our mom’s passing. Such a relief during such a delicate time. Absolutely recommend.

5 stars
Pam Rosario March 19, 2025

Planning a funeral while grieving for a loved one is an extraordinarily challenging task. The team at Distinctive Life provided exemplary service to Jim and me. Logan Roberts and Cristela “Crissy” Edwards demonstrated exceptional compassion and attention to detail, truly honoring my brother Tom. Crissy was instrumental in helping us plan and execute the necessary steps for Tom's cremation. She displayed the utmost professionalism and care during our time of mourning, ensuring that Tom was treated with respect and dignity.

5 stars
Robert and Jim Tower March 03, 2025
5 stars
Domingo Rodriguez February 25, 2025

Excellent service throughout the entire process.

5 stars
Russell C. Ducoff February 13, 2025

Everyone at Distinctive Life is genuinely kind and caring. They are very helpful, and I am so grateful for their support when my father passed away. I appreciate how they check in with you even after the funeral to make sure you are okay. They also email me a daily affirmation to help me during my grieving. I really appreciate it because it is an email and I don’t have to talk to anyone about it unless I want to. They really do their best to support my family.

5 stars
Makiko van Haaster February 13, 2025

I wanted to say thank you to the staff, team and family at Distinctive Life especially Lily Croomens who was so supportive, professional, passionate and good hearted towards myself, my family and our passing family member. I can’t say enough good things or praises for your sense of urgency, understanding of situation and compassion for our families feelings and passing. I appreciate the constant support, transparency and communication throughout the process which went smoothly and comfortable. Thank you all so much. Truly thank you from the bottom of hearts. Your positivity and optimism helped a lot and meant even more. Sincerely, Anthony

5 stars
Anthony February 09, 2025

Distinctive Life personnel are very knowledgeable, compassionate and professional. My mother was treated with the utmost respect and tenderness and our entire family is still being looked after with grief resources and genuine concern. Thank you doesn’t seem to be enough to convey the gratitude we feel . I highly recommended Distinctive Life when in need of hospice for a loved one.

5 stars
Lisa Vanek January 11, 2025

The beautiful and caring people who work here are not staff, they are family. They are a family who love their work and love you through your journey of loss of a loved one. I talked on the phone several times with Cristela and when I came in the door I knew we were going to hug. She was after all a friend now. Someone who loved me and wanted me to feel love. There are funeral homes that do excellent work; however the loving family approach of Distinctive Life Cremation and Funeral Services is beyond working with a family, they love your family. They love their work! When you love your work and truly love caring and serving people, the people you care about and serve can feel the difference. The journey you may have wondered how about it would go is now in the hands of new loving friends who assure you things will go well and it does. Thank you again, Cristela and Sarah.

5 stars
Lori Ellis, PhD January 07, 2025

Great people and supremely considerate during a tough time.

5 stars
Mark Pombo November 20, 2024

Distinctive Life was a huge blessing when my father passed away. Their very kind staff helped me navigate all that needed to be done during that difficult time, and they were always incredibly responsive, caring, and communicative. I knew Dad was in good hands. They also support the needs of the family through the grief process with the same level of caring.Ana, thanks so much for taking such good care of us.

5 stars
Mark Thompson November 13, 2024

Distinctive Life Cremation was a pleasure to work with. The staff was compassionate and very helpful with all the steps before our mom died, during her dying process, and after. This difficult process was easier than expected because of the help and guidance! Thank you, Distinctive Life.

5 stars
Kim Holmes October 22, 2024

The level of care is exceptional.

5 stars
Jim Parrish October 19, 2024

I would like to thank Distinctive Life and Margaret for being so absolutely wonderful and amazing during one of the most difficult times in my life. The sympathy, care, and comfort that was provided in making the final arrangements for my beloved husband was greatly appreciated and I am forever grateful.

5 stars
Monica Marsh October 15, 2024

These are the most professional, compassionate, understanding, accommodating, organized, and most of all caring individuals I've met in a long time! They not only took care of the arrangements for dad, but our family through this difficult time as well. I highly recommend Distinctive Life! Cristela (Crissy) personally walked our family through literally everything and took care of things we would have definitely missed along the way. After everything was done, they still reached out and extended additional assistance if we needed it. Top notch... we love them!! God bless!💜

5 stars
Angela Franklin October 12, 2024

Stephen and Sarah were very compassionate and easy to work with during this difficult time.

5 stars
Marcia Bradley September 10, 2024

The staff was compassionate, professional and easy to work with. They made the process easy smooth. Our case was not complicated , just a simple cremation, but the staff still walked us through the whole thing. Special shout out to Lucy the bereavement therapy dog! She's the best!!

5 stars
Terri Wakham August 24, 2024

My aunt died unexpectedly and I was in shock. I was closest to her when she passed and I was in a desperate situation. The officers who found her explained that I needed to have a funeral home come immediately because they could not leave until her body was properly claimed. I had never dealt with a death or a funeral home before and didn’t even know who I should call. Thankfully, I chose Distictive Life Cremation and Funeral Services because they had a wonderful rating. Those reviews are not wrong. I was so concerned about the financial aspect as I blindly asked them to come without even asking about pricing, but I was relieved and surprised how inexpensive everything turned out to be. They came immediately to take my aunt with dignity and kindness to me. The sweetest woman, Rebecca, walked me through EVERYTHING with such warmth and gentleness. No pressure, no answer I gave or emotional response was wrong to her. I would not hesitate to use their services again.

5 stars
Mitchell Evans August 13, 2024

Distinctive Life has truly been wonderful during a very difficult time. I'm so appreciative of Margaret for helping us navigate every step of this process and making it as easy as possible. Their services are reasonably priced, and the entire team has been incredibly helpful, kind, and professional. Highly recommend!

5 stars
Mary Yang July 24, 2024

Distinctive Life was very caring, supportive, professional, and respectful from beginning to end as we grieved the loss of our mom. I highly recommend them to anyone else who loses a loved one.

5 stars
Katherine McCullough July 18, 2024

I recently utilized the services of Distinctive Life in Dallas for the cremation and out-of-state shipping of my husband's remains, and I couldn't be more grateful for their support during this difficult time. Ana, the funeral director, was exceptionally compassionate and professional throughout the entire process. From our first contact, Ana took the time to explain all the options available to us and guided us through each step with empathy and clarity. She ensured that all the necessary arrangements were handled seamlessly, which provided immense relief during a period of immense grief. The cremation was conducted with the utmost respect and dignity. Ana also managed the logistics of shipping my husband's remains out of state, ensuring everything was coordinated perfectly and arrived as expected. I highly recommend Distinctive Life in Dallas for their exemplary service and the genuine care they provide. Ana and her team made a profoundly challenging experience more manageable, and I am deeply thankful for their support.

5 stars
Big Joe June 18, 2024

We picked our mother’s urn up this week and we were greeted by the sweetest, most thoughtful lady, Ms Chrissy. Her compassion was so real! We also received a text message checking on us. We needed that. Plus we are so pleased with the beautiful Urn our mom chose. I highly recommend Distictive Life Cremation and funeral Home

5 stars
Mona Laurence June 14, 2024
5 stars
Don McDonald June 11, 2024

An incredible service available 24/7. They are kind, compassionate, and easily take care of all of the details during a difficult time. 100% recommend .

5 stars
Alisha Allen April 30, 2024

Distinctive Life has been a wonderful company to work with. Every person I have dealt with has been friendly, helpful, and kind. The communication has been above beyond and all of my questions have been answered with thorough details and follow through. I highly recommend Distinctive Life.

5 stars
Julie Martinez March 03, 2024

I can't express myself enough about how great Distinctive Life and especially Cristela Edwards treated me and my family. They took great care of my mother through the whole time under their care. They are wonderful and great at helping through and through from beginning to the end. I had some last minute issues with the cemetery just days before the service and Crissy took over like a boss and got everything situated for me. She treated everyone with kindness and was very professional within all aspects. I am truly blessed that they were recommended to me and I am forever grateful to them and especially Crissy! THANK YOU SO VERY MUCH ❤️ ❤️ ❤️ ❤️ ❤️

5 stars
Joe Carabajal March 02, 2024

In this time of sorrow, Distinctive Life was like family in their caring and helpfulness. I will definitely remember them the next time I need this type of service.

5 stars
Cathy Clemons March 01, 2024

Very compassionate people. They helped me during the whole process when I was very upset. I will use them again in the future.

5 stars
Kim Holmes January 25, 2024

Well,this review is the hardest one and has taken me over a year to think about even attempting to write it, Mom is gone, died while on vacation in lake City Colorado. What else is there to say, if you are going to voice out loud amongst witnesses that you are so very happy with your life and your family, you are ready to go when God is ready to take you to Glory, you might want to make sure you mean it and you are not just making a joke joke about it, cause my mom said those very words and within 10 hours of voicing her feelings, she was gone. Mortician in Grand junction Colorado said my mom was one the couch complaining of heartburn one second and the next second she was with her beloved husband and God in heaven. Distinctive life funeral home has been there for me for the two most important people in my life... Mom and Dad. Mom passed away 3 years and 1 month to the day after my dads passing. They passed away within the same hour of time on a early Monday morning. Masha and Crystella were just as shocked and blindsided by the news of my mom's passing as all of her family and friends in her church and in the Model A club they had been apart of for so many years. I felt so much heartache I could barely answer questions about anything, Masha and Crystella just took that simple cue of absolutely falling apart and handled me and my family and the service and told me that nobody can tell you how to grieve and nobody can tell you that you are doing it wrong. Everyone grieves differently and I my mom would say I never did anything normal, why start now at age 50. Lol My mom m was running circles around me at age 76 and she was going to go on vacation whether we wanted her to go or not go. She was an adult and I am not her mom. She was treated for afib the day she was supposed to leave for Colorado the first time and she was gone within 12ish days after being cardioverted from afib to normal sinus rhythm.. listen to your Body when you have heartburn. Don't ignore the biggest symptom of heart attack for females Heartburn. She was at 12,800 feet elevation in Colorado during the few days of her trip that she was alive for,,, paramedics worked her as a full code and if she didn't come back after all the medications, the thumper machine doing chest compressions, defibrillated, chest tube... She was not going to make it back... It was her time. As hard as it is to type it, it is a fact. Masha and Crystella picked up my mom. From the airport and brought her back to the funeral home. They let me see her only when she was ready and they had done everything they could do to make her ready for viewing and prepared me for the rest of the coming days plans that they had just handled. They are truly amazing women with gifts and talents that very few people are allowed. I thank God for distinctive life funeral home and there entire family of staff that continue to check in with us to see how we are managing life even after over a year after my mom's passing. Thank you ladies for your hearts and prayers and support throughout the last several years.

5 stars
Vicki Bertschi Gonzalez November 01, 2023

Distinctive Life Cremation are a true example of genuine compassion towards grieving families. They truly ministered to our family at our greatest need. They are God sent. Thank you for all you did for us.

5 stars
mchambwa October 17, 2023

My wife was in hospice in Houston after treatment at medical facilities there. We were from out of town and a friend recommended Distictive Life Cremation I was very pleased with the attention and compassion we were treated with especially being from out of town . They are a wonderful organization!

5 stars
Ryk and Jan Dunkelberg August 24, 2023

I can't thank Distinctive Life, and in particular Margaret Little (and the toy poodle Sassy) for making what is one of the most difficult times of my life that much easier/palatable. I thank you again for going above and beyond to make sure that all my concerns /requests/needs were taken care of during this very difficult time. Thank you. I will never forget you. All the very best, Barbara

5 stars
Barbara Davidson August 14, 2023

Kyle and the staff of Distinctive life Cremation Funeral Services are truly incredible. From the beginning of our contact with Kyle, he really went above and beyond for our family after the sudden passing of my Mom. He were able to make my Mom really look like herself and at peace as our family said our goodbyes at her ID viewing. This was my first time needing to plan arrangements for a loved one so close to us and Kyle facilitated this process with ease. Kyle was extremely accommodating to all of my requests. He consistently checked up on us during ID viewings to make sure that things were going smoothly and to see if we were okay. Thank you to Kyle and his staff for your wonderful services during this difficult time in our lives. Gemma B

5 stars
Gemma Bezeau June 05, 2023

We lost our baby girl in March and Distinctive Life was one of the funeral homes Children’s Medical Center recommended. I was extremely worried about handing over my baby to just anyone. But as soon as I got on the phone with Cristela, she made me feel at ease. Once she picked her up from the hospital she called me and kept me informed about the required paperwork and cremation timeline. When I finally went to pick up her ashes, I broke down while she listened to me. We were able to relate to some of our experiences and I felt understood. We also felt that doing other services besides cremation would feel too depressing and “off” for our little angel so we opted out. But their place would be perfect for anyone looking for a funeral home that doesn’t have “old creepy and depressing” vibes. I was pleasantly surprised when I walked in. The interior is very modern and feels peaceful. I will always be grateful for the women who brought her into this world and for the women who took care of her after death… 💜

5 stars
Perla J Chavez April 20, 2023

Kyle was wonderful and speed up the cremation process to have my husband ashes ready for his funeral in a short time .

5 stars
Claudia Aegerter February 26, 2023

Distinctive Life was very helpful to me and my family when we lost our loved one. Our ninety five year old uncle passed away and although it was expected, it was still very painful and shocking. Distinctive Life was with us every step of the way throughout the service and the burial. They handled all of the details and seamlessly allowed this transition to materialize. I highly recommend their service!

5 stars
Mary Matthews January 24, 2023

Kyle worked quickly and compassionately to help us with the arrangements for my sister-in-law’s services. He helped us make hard decisions quickly and easily and within our budget.

5 stars
James Gates November 28, 2022

My sister and I had a great experience working with Crissy at Distinctive Life for my father's funeral. She was very personable and relatable. The urn, portrait, and urn spray were top notch. God Bless.

5 stars
D. CON July 12, 2022

They were extremely respectful and handled everything with dignity and respect.

5 stars
kathy cumbus September 14, 2022

Destinctive Life was great. They handled the funeral and cremation arrangements for both of my parents and I am thankful for the thoughtful and caring service they provided.

5 stars
C.A. Bertschi September 22, 2022

I have had the privilege and blessing to work with Masha Harris and Distinctive Life for several years now. Not only have my husband and I worked with Masha in preplanning our services, but as a Minister I have had Masha Harris come and talk to my congregation about the importance of preplanning. She is knowledgeable, easy to talk to and very helpful. Every member that has had to deal with a loss has been treated with kindness , compassion and dignity. I have never hesitated to recommend the caring staff at Distinctive Life.

5 stars
Rev. DeAnna Gosan October 25, 2022

From the gate, everyone at Distinctive Life has been wonderful. They helped me in preparing for my wife's burial services and went above and beyond to make sure that my wife and family were well taken care of. Losing your spouse puts tremendous pressure on you as the survivor and I don't know if I could have done everything needed at the time without the help of the ladies at Distinctive Life. I greatly appreciate the aftercare that is part of their process. The periodic emails, notes in the mail and phone calls have been a Godsend for me in helping to deal with the loss of my wife.

5 stars
Lonny Kious

Very professional, courteous and caring in all aspects in handling my mother.

5 stars
Robert Hart Dunaway

Caring support during a very difficult time

5 stars
Cheryl

Although this was a difficult time, you all were absolutely wonderful. Your knowledge of what needed to be done and prompt attention to every detail; your caring, thoughtful words of encouragement, appreciated the promptness of filing and obtaining the necessary paperwork ...... I know you saved my sanity! Have so enjoyed the follow-up emails and reminders. Pretty sure I am on top of it. Thank you so much for your outstanding service.....have already recommended you to several people....

5 stars
Lynn Hagey

Lydia treated us with such kindness. Going through an unexpected death and not even knowing where to start. She was amazing to me and my family making this less stressful. I would definitely recommend this business whenever the time arises to anyone in need during that difficult time.

5 stars
Anna

Everyone has been VERY THOUGHTFUL AND HELPFUL. Lydia and Masha have been more than supportive and numerous times a shoulder to cry on.

5 stars
R'dean Kiene

The folks with Distinctive Life are sensitive and caring, as well as competent. I particularly appreciated their online obituary service provided at no additional cost. This is our second time to use their services; if the family has a need again, they will most likely be called.

5 stars
Elaine Hayden

I am writing to express my appreciation and share how Kenney went above and beyond my expectations! First, I must say this is my first time to lose a loved one and on the evening my mother passed I was given a list of funeral homes to choose from. After calling 3 places that had answering services, I tried a fourth and Kenney answered. Within minutes she had put me at ease and gently walked me through the process. There are no words to express my gratitude for how she helped me and took some of the tasks off my plate. From meeting me at my home to complete the paperwork to helping me find Bird’s of Paradise on a 24 hour notice, and then coming back to drop off the memorial pamphlets. I kept saying that this amount of personal service couldn’t possibly be normal business practice and she assured me it was! I am a sharer by nature and had this been a restaurant or hotel experience I would have given a 5 star rating and posted on Facebook. I can without question say that I felt cared for throughout the entire process on a level that will leave a lasting memory.

5 stars
Monica Maynard Wood

We were very lucky to find Distinctive Life Funeral home when our beloved mother passed away a month ago. With such a sadness and difficult time, Donald, Sarah and all staffs provided us with kindness, support and understanding; we felt like we were dealing this unknown process and heartbreaking time with our friends, not to mention with a very reasonable price. I felt my mother had received respect and care that all of us would love to have when it would be our time. It is hard to recommend a funeral home as it is for a sad moment, yet we need to write this review to help others. Distinctive Life, thank you from the bottom of our hearts!

5 stars
Eva Wu June 17, 2025

My wife of 21 yrs passed away suddenly ate age 44 so this whole experience was totally foreign to me. Zane, Lily, and Sarah handled everything and made it very simple for me to go through. I am putting them as my wish for me when it is my time to go see her again. Beautiful options of Urns as well. Would highly recommend !!

5 stars
chris coffman May 22, 2025

They did such an amazing job for us. They were incredibly kind and took care of every detail.

5 stars
Jodi Spencer April 23, 2025

Distinctive Life was amazing during a difficult time, which it's never easy saying goodbye to a loved one. The staff was compassionate, professional and a pleasure to work with. They made the process very easy. They continue to follow up with me to see if they can offer any sort of help with my grieving. They even have the sweetest dog, Lucy, that greets you and keeps you company while you wait. I highly recommend them.

5 stars
Kristi Neubauer April 22, 2025

Wonderful service and handled my mom’s cremation with dignity and kindness. Great communication. We definitely recommend!

5 stars
Kellen Hill April 19, 2025

Silverado Hospice South Houston has a wonderful, professional relationship with Distinctive Life. The quality and expertise they provide our families is invaluable for our community.

5 stars
Abagail Mullikin March 28, 2025

Being from out of the area, I needed a lot of help with my loved one passing. Thanks for going over the top with your services and being so helpful. Your kindness and concern for our family will always be remembered. Joe Lorio

5 stars
Joe Lorio March 25, 2025

Distinctive Life was very helpful and easy to work with. They were very understanding of what a difficult time it was for us.

5 stars
C Bonnell March 19, 2025

Distinctive life was a life saver. The staff there are amazing!!! Lily was awesome. We were so lost and didn't have a clue on what the next steps would be, but after talking to them everything was taken care of and before we knew it we were feeling confident that we would be in good hands. The service went perfectly my father had a full military service funeral. They set everything up and it was a very nice. I would definitely recommend them. Thank you guys for helping us with everything. You guys are amazing. The Martinez family

5 stars
Carie Brooks March 19, 2025

Planning a funeral while grieving for a loved one is an extraordinarily challenging task. The team at Distinctive Life provided exemplary service to Jim and me. Cristela “Crissy” Edwards demonstrated exceptional compassion and attention to detail, truly honoring my brother Tom. Crissy was instrumental in helping us plan and execute the necessary steps for Tom's cremation. She displayed the utmost professionalism and care during our time of mourning, ensuring that Tom was treated with respect and dignity.

5 stars
Robert and James Tower March 01, 2025

Losing our mother was incredibly difficult, but the team at Distinctive Life made the process so much easier with their kindness, professionalism and truly personal care. As a smaller business, they go above and beyond to provide thoughtful, hands-on service, and that made all the difference for our family. Their guidance and care lifted a huge burden during such an emotional time. Thanks to all of you!

5 stars
Mary Spaulding February 17, 2025

We can’t say thank you enough to everyone with Distinctive Life for being so kind, professional, and sensitive during this difficult time for our family. This is a very challenging time and I knew my loved one was in good hands with them. Thank you again.

5 stars
Iliana Zuniga February 13, 2025

I cannot say enough good things about my Distinctive Life expierience during a very hard time in my life. All of the staff went above and beyond in kindness and caring especially Lily. I highly recommend them to anyone whose lost a loved one. They are very understanding and professional.

5 stars
Mira Ciminello February 13, 2025

They were the absolute best in such a difficult time. I couldn’t recommend more.

5 stars
Megan Clower January 10, 2025

Distinctive Life Cremation and Funeral Services took care of my husband last month. It is a very emotional time for anyone to have to go through the death of a loved one, and they were very loving in their attention throughout this process. Lily did an incredible job getting everything done including organizing the VA honor guard for the inurnment. They called to check on me several times to make sure I was okay. A beautiful service they have is daily grief emails which have been so helpful to me in this very hard journey. I am so grateful for the attention given by the people at this funeral home.

5 stars
Ingrid Nunez January 11, 2025

Distinctive life cremation took care of my mother’s cremation 6 years ago and they did such a good job that my father purchased a cremation package for his self. My father passed away November 2024 and I cannot thank the staff enough for being so kind and caring.

5 stars
Lisa Holm January 04, 2025

Our experience with Distinctive Life Cremations was wonderful. During this difficult time they were always helpful and provide direction. Sarah and Lily were great to work with. They were friendly and always was available to us.

5 stars
Jack smith November 16, 2024

I’ve worked with the staff here 3 times over the past 5 years after losing both parents and a brother. Each time the staff has been very compassionate, helpful and organized in leading us through the arrangements and options. I always felt informed and knew exactly where we were in the process. They took a lot off my plate in already difficult times. Very wonderful people to work with.

5 stars
Sunny Geels November 08, 2024

Professional compassionate and prompt services. Questions answered thoroughly, would highly recommend.

5 stars
T. D. October 20, 2024

The staff members at Distinctive Life & Cremation Servicest showed such incredible compassion and professionalism during our most difficult time. They listened attentively to what my mom's & my wishes were. They guided us through all the questions & details with patience and understanding. Ansewring calls on days they were off on their own personal phones & taking the time to help anyway that they could. I felt truly supported and cared for throughout the entire process, and would wholeheartedly recommend them to another family. Margaret & Becca each were such a blessing & made a extremely difficult time so much more simple & easier than I could've asked for.

5 stars
Melissa Biggs October 16, 2024

I appreciate the caring services given to me at a time when decisions were difficult. Everyone was very professional. Don Barnett

5 stars
Don M Barnett October 15, 2024

Great, relaxed environment to take care of business. Very professional and knowledgable.

5 stars
Stephen Versher September 12, 2024

Well organized. Capable Thoughtful and caring very knowledgeable The certificates, cremation, urns, travel documents, and costs were all clearly laid out. We had a Buddhist funeral and they were able to work efficiently with the local temple

5 stars
Michael Tweedy September 06, 2024

My father passed away while we were in Houston. I was given a list of local crematories/funeral homes and called a handful. Pricing was pretty consistent but when I called Distinctive Life, it was the person on the other end that helped make my decision. Margaret was sympathetic, responsive and knowledgeable. After I signed the contract, she continued to follow up with me on a regular basis kept me informed the entire time. She guided me through the process from the beginning to the end.

5 stars
Michelle Murray August 22, 2024

Distinctive Life Cremation & Funeral took care of our needs for Beloved Roberto Gonzalez of not knowing what was going to happen, but our five young men met with Ana & Sarah & got everything taken care of. We also used them for my Sister in ‘2020 & again they did there absolutely best to take care of everything…We put our trust in them & they take care of everything!!!

5 stars
Rachel Morin August 13, 2024

Distinctive Life did a wonderful job as I was going through the very sad time of losing my mother. Everyone there was very caring and kind. They reached out on several occasions to check on me and my family during this time of grief, and they took thorough care of the details surrounding my mother’s passing.

5 stars
Karen Sharp July 23, 2024
5 stars
jim jordan July 19, 2024

This is a group of caring professionals that does all they can to provide the family with the wishes of the loved one.

5 stars
Bardett Wilson June 16, 2024

I was informed about Distinctive Life when my mother went into hospice care May 3, 2024. I told the hospice nurse to use them when the time came. She passed quickly, May 4, at 10:20 pm. Distinctive Life came out to get her. They have been a pleasure to work with. The staff is great. They brought her back from the holding center at my request so I could see her a last time. She was nicely arrayed in a robe, on a nice table in a nice room. Everything went perfect. I would recommend them and would use again. Thank you

5 stars
joereed628 June 12, 2024

My husband died in Houston, 1,100 miles from our home. The hospital gave me a list of places where I could send his body for cremation. I called several places. Even over the phone, Distintive Life stood out. Someone picked up his body quickly after being called by the hospital and Rebecca messaged me to let me know that he was at their faculty. I went there the next morning. I was even able to sit with the body for a short time. Rebecca did everything I asked. She treated me like a valuable family friend. Things were done swiftly in order to get me back home. When I picked up my husband's ashes, Jane treated me and the ashes with the upmost dignity and respect. Sarah has called and messaged to make sure I was doing okay and had everything I needed. These ladies were a genuine comfort to me in the hardest time I have ever faced. I really feel like God was watching over me when he sent me to them. I am so grateful for all the have done.

5 stars
Sharon Deroche May 11, 2024

I would say they were very caring and comforting and professional. We have used them before for my dad‘s funeral in 2015. This time we used them for my mom service. Their prices are reasonable and they don’t try to sell you anything expensive. Eric was knowledgeable and understanding. Also Margaret was helpful. I like the fact that they don’t try to sell you anything expensive?. I would use them again if I ever needed their service

5 stars
Brenda K Diaz March 21, 2024

This is the second time we have used Distinctive Life and they are absolutely wonderful. Cristela Edwards was knowledgeable and so helpful with all of the details. They were able to pick my brother up from the VA Hospital very quickly after he passed away. I’ve recommended them to others in the past and will continue to do so. Their competent and compassionate service makes a very difficult time a little bit easier. Thank you.

5 stars
DLM March 04, 2024

Distinctive Life Cremation and Funeral made a very difficult time in our lives, with the loss of our sweet Mom, a more manageable and caring experience! Never over bearing, not trying to sell us more than we needed, just respectful, clear, professional, extremely helpful with paperwork issues and so much more. I want to say that this company is a hidden gem but maybe it is just a rare and wonderful gem! Highly recommend!

5 stars
Julie Taetz February 29, 2024

The whole team was so kind and helpful; they really made a sad experience as easy as humanly possible. We are forever grateful to them for that and would highly recommend them.

5 stars
inette brown January 31, 2024
5 stars
michael parson November 22, 2023

Ana and her staff have been so helpful following the unexpected passing of my mother in September. Especially with such a quick turnaround with their communication. Ana was so helpful with answrring our questions and being flexible with some of the changes or questions we had regarding the funeral service (cremation) we chose. On the day of the private viewing Ana did reach out to me a head of time to give a fair warning about my mother's appearance, since we decided not to do enbalming as, she did not want us to be more distressed than we already were. I really do appreciate all the help Ana and her team provided and still provides during these tough times.

5 stars
Isabela Mendoza October 31, 2023

Thank you for everything you did for us through these hard times! 💔

5 stars
michaela bell October 03, 2023

Distinctive Life provided great customer service at this difficult time. They were sensitive to my personal needs the entire time and even afterwards with their follow up.

5 stars
Carole Fowkes August 24, 2023

Every detail is completed without asking.

5 stars
abby Lewis July 28, 2023

Very caring and answered all our questions.

5 stars
Lina Howard April 20, 2023

Great support and excellent professionalism. We truly appreciate the compassion and the commitment for excellence.

5 stars
Cosmin Ciobanu March 17, 2023

Great experience working with Distinctive Life for my father's (Navy veteran) cremation. Worked with Kyle Ko, and I cannot say enough great things about him and his services. Very prompt, always went above and beyond, very honest and up front. Everything was great working with Kyle Ko, he handled the passing of my father with so much respect, and provided everything in-time for my father's funeral service. Additionally the urns selection is fantastic, we love how ours came out.

5 stars
Nick Aegerter January 31, 2023

We were so thankful and appreciative of the staff at Distinctive Life Cremation and Funeral Services. They were so helpful and kind during such a difficult time. They were always accessible and continue to check on our family. They are wonderful people. Highly recommend

5 stars
Glenda Coyle December 30, 2022

Very helpful and caring team. Margaret has been great, she helped make the difficult process as easy as it could've been.

5 stars
Mariia Chernova October 18, 2022

My experience with Distinctive Life was perfection. The attention and care that Cristela provided gave me and my family such relief. Laying a loved one to rest can be a daunting thing, Cristela made sure that everything was as easy as possible. We were able to have a personal and memorable ceremony and the location was versatile and welcoming.

5 stars
E. Kym Smith August 08, 2022

My son died in Dallas; I live in CA. Our family had no idea of what funeral home to select. The hospital gave us a list of funeral homes and I called four to better understand the process. I liked Distinctive Life Cremation and Funeral Services. The representatives were friendly, informative, caring and professional. I decided to go with them and the whole process was handled very, very nicely. The people there were so helpful and considerate. They guided our family from start to finish. They efficiently handled all the paperwork required . In spite of the difficult situation we were in, they made it a very pleasant experience for us. A week or so after my son was cremated, I received an e-mail from one of the representatives again expressing their concern for our family, and what struck me as really nice, was their offer to help in any way they could as we moved forward. As I said the funeral home was special to us and extremely nice to work with. Walt Lloyd

5 stars
Walt Lloyd September 22, 2022

I have been honored and blessed to have worked closely with Masha Harris and Distinctive Life for several years now. Masha has worked with many members of my church with preplanning and in times of loss. My members, without fail have been treated with courtesy, kindness, compassion and dignity always. I will never hesitate to suggest that anyone in need of funeral services or preplanning do so at Distinctive Life. Rev. DeAnna Golsan Disciples Christian Church

5 stars
DeAnna Golsan October 26, 2022

I cannot recommend this group highly enough. After my father passed unexpectedly, I had to begin making arrangements from out of state. The funeral director I spoke to on the phone was so incredibly compassionate and helpful. I informed her that I would be calling a few places for comparison shopping and she did not hesitate to offer guidance, information about what would be needed for anyone I ended up moving forward with, and compassion for what I was going through. I never felt like I was being pressured or upsold. I chose them based on their clear pricing, great communication and clear dedication to the families they worked to support during a time of loss. Throughout the following days and weeks, they made sure I knew what needed to be taken care of and made it as simple as possible for me. Their flexibility, professionalism and support made the situation much simpler than it could have been and I genuinely appreciate the empathy they showed. They coordinated working with local family to finalize all necessary documentation required and reached out to check on me. A simple act to let me know someone else was thinking of my family and what we were experiencing was very meaningful. I still receive emails from them to help me navigate the legal, financial, and emotional steps that come after losing a loved one. Lydia and Natalie gave me great comfort and I felt like interacting with them was more like having a conversation with a supportive friend than with a business. Their service is beyond compare and I am very glad that I trusted my father's final resting arrangements to them. I felt comforted knowing he was in their care.

5 stars
Michelle Bisping

Caring staff

5 stars
Chris Christopher

Losing a love one is hard but losing someone by an accident is harder and suddenly you don't know what to do. Distinctive Life came into ours lives by a friend and there is not enough words to thank them. They took care of everything and helps with things we did not know we would have to deal with. Lydia Marruffo is an angel, she is kind and caring and we could not have made through this sad time without her. Our son has been gone for several months and Lydia still calls every once in a while just to see how we are doing. We are so thankful for Distinctive Life and people like Lydia.

5 stars
Joanne Wilkins

So helpful and kind! Thanks so much Lydia!!!!

5 stars
Paul Gallogly

We needed to use two different funeral homes to bury our loved one in another state. Distincitive Life was recommended to us and they were amazing every step of the way even though the actual funeral was elswhere. They showed so much care and compassion and were always available to us and continued to be even after the funeral. In fact, their aftercare is remarkable, providing checklists of things that need to be done after a death and support in the grieving process. They have provided superb service and I would not hesitate one second to recommend them.

5 stars
Jan Sample

Lydia and Masha were wonderful to deal with and made everything much easier to handle in our difficult time.

5 stars
Mark C Sunderland

Everything has been very easy to do online, and Lydia in the Dallas location has been so helpful and accommodating with our requests.

5 stars
Carol Jenner

The thoughtful caring staff at Distinctive Life have made a very difficult time so much easier. They were truly kind, always available and helped us coordinate a lovely service. I Recommend Masha and Lydia most highly to anyone. My family and I had a million questions, and they managed all of us so kindly. They took care of my father respectfully and also created a wonderful service program and were there with us at the service providing an additional seamless virtual stream for family that was wonderful. The website they provide for well wishes and remembrances is also a wonderful benefit.

5 stars
Jackie Chase