Testimonials

Our goal is to provide our client families with memorable remembrance experiences. Celebrations of their loved one's life, and the time they shared. We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

I cannot recommend this group highly enough. After my father passed unexpectedly, I had to begin making arrangements from out of state. The funeral director I spoke to on the phone was so incredibly compassionate and helpful. I informed her that I would be calling a few places for comparison shopping and she did not hesitate to offer guidance, information about what would be needed for anyone I ended up moving forward with, and compassion for what I was going through. I never felt like I was being pressured or upsold. I chose them based on their clear pricing, great communication and clear dedication to the families they worked to support during a time of loss. Throughout the following days and weeks, they made sure I knew what needed to be taken care of and made it as simple as possible for me. Their flexibility, professionalism and support made the situation much simpler than it could have been and I genuinely appreciate the empathy they showed. They coordinated working with local family to finalize all necessary documentation required and reached out to check on me. A simple act to let me know someone else was thinking of my family and what we were experiencing was very meaningful. I still receive emails from them to help me navigate the legal, financial, and emotional steps that come after losing a loved one. Lydia and Natalie gave me great comfort and I felt like interacting with them was more like having a conversation with a supportive friend than with a business. Their service is beyond compare and I am very glad that I trusted my father's final resting arrangements to them. I felt comforted knowing he was in their care.

Michelle Bisping

Caring staff

Chris Christopher

Losing a love one is hard but losing someone by an accident is harder and suddenly you don't know what to do. Distinctive Life came into ours lives by a friend and there is not enough words to thank them. They took care of everything and helps with things we did not know we would have to deal with. Lydia Marruffo is an angel, she is kind and caring and we could not have made through this sad time without her. Our son has been gone for several months and Lydia still calls every once in a while just to see how we are doing. We are so thankful for Distinctive Life and people like Lydia.

Joanne Wilkins

So helpful and kind! Thanks so much Lydia!!!!

Paul Gallogly

We needed to use two different funeral homes to bury our loved one in another state. Distincitive Life was recommended to us and they were amazing every step of the way even though the actual funeral was elswhere. They showed so much care and compassion and were always available to us and continued to be even after the funeral. In fact, their aftercare is remarkable, providing checklists of things that need to be done after a death and support in the grieving process. They have provided superb service and I would not hesitate one second to recommend them.

Jan Sample

Lydia and Masha were wonderful to deal with and made everything much easier to handle in our difficult time.

Mark C Sunderland

Everything has been very easy to do online, and Lydia in the Dallas location has been so helpful and accommodating with our requests.

Carol Jenner

The thoughtful caring staff at Distinctive Life have made a very difficult time so much easier. They were truly kind, always available and helped us coordinate a lovely service. I Recommend Masha and Lydia most highly to anyone. My family and I had a million questions, and they managed all of us so kindly. They took care of my father respectfully and also created a wonderful service program and were there with us at the service providing an additional seamless virtual stream for family that was wonderful. The website they provide for well wishes and remembrances is also a wonderful benefit.

Jackie Chase

From the gate, everyone at Distinctive Life has been wonderful. They helped me in preparing for my wife's burial services and went above and beyond to make sure that my wife and family were well taken care of. Losing your spouse puts tremendous pressure on you as the survivor and I don't know if I could have done everything needed at the time without the help of the ladies at Distinctive Life. I greatly appreciate the aftercare that is part of their process. The periodic emails, notes in the mail and phone calls have been a Godsend for me in helping to deal with the loss of my wife.

Lonny Kious

Very professional, courteous and caring in all aspects in handling my mother.

Robert Hart Dunaway

Caring support during a very difficult time

Cheryl

Although this was a difficult time, you all were absolutely wonderful. Your knowledge of what needed to be done and prompt attention to every detail; your caring, thoughtful words of encouragement, appreciated the promptness of filing and obtaining the necessary paperwork ...... I know you saved my sanity! Have so enjoyed the follow-up emails and reminders. Pretty sure I am on top of it. Thank you so much for your outstanding service.....have already recommended you to several people....

Lynn Hagey

Lydia treated us with such kindness. Going through an unexpected death and not even knowing where to start. She was amazing to me and my family making this less stressful. I would definitely recommend this business whenever the time arises to anyone in need during that difficult time.

Anna

Everyone has been VERY THOUGHTFUL AND HELPFUL. Lydia and Masha have been more than supportive and numerous times a shoulder to cry on.

R'dean Kiene

The folks with Distinctive Life are sensitive and caring, as well as competent. I particularly appreciated their online obituary service provided at no additional cost. This is our second time to use their services; if the family has a need again, they will most likely be called.

Elaine Hayden

I am writing to express my appreciation and share how Kenney went above and beyond my expectations! First, I must say this is my first time to lose a loved one and on the evening my mother passed I was given a list of funeral homes to choose from. After calling 3 places that had answering services, I tried a fourth and Kenney answered. Within minutes she had put me at ease and gently walked me through the process. There are no words to express my gratitude for how she helped me and took some of the tasks off my plate. From meeting me at my home to complete the paperwork to helping me find Bird’s of Paradise on a 24 hour notice, and then coming back to drop off the memorial pamphlets. I kept saying that this amount of personal service couldn’t possibly be normal business practice and she assured me it was! I am a sharer by nature and had this been a restaurant or hotel experience I would have given a 5 star rating and posted on Facebook. I can without question say that I felt cared for throughout the entire process on a level that will leave a lasting memory.

Monica Maynard Wood